DrySnap FAQs
Answers to commonly asked questions about the DrySnap® under deck system.
Does the DrySnap® system include a warranty?
Yes. DrySnap is backed with a 10-year limited warranty for the product. View or print the DrySnap Warranty.
Do I need to register my DrySnap® system for warranty purposes?
Yes. This should be done within (30) days of the date of installation. It does not take a lot of time, however, and can be completed online. Register my DrySnap warranty.
What colors are available?
DrySnap panels are available in white. The underside of a deck typically does not get a lot of sunlight and can be very dark. The white panel brightens up this area. Just like ceilings in your house, it will compliment any wall color or exterior finish.
Can I paint the DrySnap® panels?
While there are some paints that can adhere to the panel, we do not recommend that this product be painted. DrySnap is designed to be a very low-maintenance product, and painting it may result in increased maintenance over time.
What is a DrySnap® Certified Installer?
DrySnap Certified Installers have typically participated in and completed an on-site training course on manufacturer recommended installation procedures. They are more likely to be experienced with issues such as correcting joist irregularities, installing ceiling fans or lighting fixtures, proper flashing techniques, and installation of gutters.
Can a ceiling fan or light be installed with the system?
Yes, ceiling fans and lighting fixtures can be pre-wired and mounted to be flush with the level of where the DrySnap panel will be positioned. We do not recommend using recessed lighting fixtures with this system at this time. See the Fan Kit / Ceiling Fan Installations.
Is DrySnap® compatible with ACQ pressure treated lumber?
Yes. All DrySnap components are made of pvc vinyl. The DrySnap screws are stainless steel. Unlike metal systems, the DrySnap system is not affected by ACQ lumber.
Does the manufacturer claim that DrySnap® is a 100% watertight solution?
DrySnap has been designed to be an economical and effective way to create a dry outdoor space below a second story deck area. There are many variables and inconsistencies in the construction of a deck, as well as possible movement in the deck itself over time. For this reason, the manufacturer does not claim this to be a "100% watertight system". From our experience, when this system is properly installed and free of debris, homeowners should not typically experience significant leaking issues between the system (additional flashing may also be needed above any support beams as this area is not considered part of the DrySnap system). The manufacturer does not assume any responsibilities should an installer or anyone else state anything other than this or what is stated in our product warranty. View or print the DrySnap Warranty.
Can DrySnap® be installed if my joists are oriented parallel to my house?
Yes. It is possible for DrySnap support joist brackets to be mounted directly on your existing joists (note: this may increase the number of materials slightly). If the spacing is not suitable for this, 1"x4" pressure-treated wood furring strips can be mounted to your joists prior to installing DrySnap.
How do I keep the system clean?
The surface area can be cleaned with a damp cloth or a mild kitchen cleaning product. Usually a soft, damp cloth with a spray cleaner will do the job. To remove scratches, you may need to apply light pressure using a fine-grade sanding pad. A garden hose spray can be used but you should dry the panels to avoid spotting. If debris such as leaves gets in the system, you will need to periodically flush out the system with a garden hose. This can be done from above or possibly from access to the sides by removing the side trim.
Do installers need access inside my home to install the system?
No. All work is done outside. Typically, installers will just need access to an outside electrical outlet and a garden hose and do not need to enter your home. Furthermore, typical professional installations are completed in just one or two days.
There are other products available, what differs DrySnap® from other systems?
DrySnap is quickly becoming the industry leader for under deck drainage systems. DrySnap has only 5 components and installs entirely below the level of the joists, which makes installing our system easier than other brands. DrySnap is the only leading tongue & groove style vinyl system currently available on the market. This results in a low-maintenance system that does not scratch, dent or rust. Furthermore, DrySnap is the only flat-panel system that resembles a 2" bead board for the best finished appearance possible. View our photo gallery.
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